Onboarding

Modified on Thu, 21 Aug at 10:50 AM

Welcome to Activebooker! This guide will walk you through the essential setup steps to get your venue ready for bookings. Each step includes a brief explanation and links to detailed articles for more information.

Your franchise represents your business in the system. This is the first step before adding locations and services.

➡️ Learn how to set up your franchise

Ensure your venue’s address and contact details are correct. This information will appear in customer communications.

➡️ Learn how to update location information

Lanes are the bookable spaces in your venue, you can add multiple and assign different activities to each, such as indoor golf simulators or axe throwing rooms. Booking Types define how customers can book (e.g., per duration or events).

➡️ Learn how to add lanes

Configure payment settings and invoices to ensure smooth transactions.

➡️ Learn how to set up payments and invoices

Set up your email sender address to ensure customers receive confirmations and reminders.

➡️ Learn how to configure email settings

If your venue requires waivers, you can enable them and customize the text.

➡️ Learn how to set up waivers

If your venue runs leagues or competitions, enable and configure this feature.

➡️ Learn how to manage leagues

Once these steps are complete, your system will be ready for a follow-up configuration call. If you need assistance, contact us at info@activebooker.com.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article